StarVie Gym Bag Black

Available shipping methods

• Delivery in 1 to 2 business days from order confirmation (+€4.95 on orders under €100 and free on orders over €100).

Available payment methods

• Payment by card or Bizum. Fast, secure, and commission-free. We accept debit and credit cards (Visa, Mastercard, etc.).
• Payment by PayPal. Secure and convenient payment using your PayPal account.
• Bank transfer. Make payment directly from your bank. You will receive the bank details upon completing your order. Shipping will be processed once payment is confirmed.

Additional information

• Orders are prepared and shipped from Monday to Friday (excluding holidays).
• Delivery times are counted in business days from shipment, not from order placement.

2-year legal guarantee

All products include the official brand guarantee established by law, which covers manufacturing defects for 2 years from the date of purchase.

Manufacturing defects

Products are guaranteed for manufacturing defects within the period established by each brand, usually between 4 and 6 months. This guarantee does not cover damage due to improper use, impacts against surfaces, contact with water, or extreme temperature changes.

Return Period

You have 30 calendar days from the receipt of your order to return any product if it has not been used.

Conditions for Accepting Returns

The product must be new, unused. It must retain the original packaging and seals in perfect condition. Returns will not be accepted if the item shows signs of use or if the packaging is damaged.

How to Return

Returns are handled by shipping. You must send the product to the address we will provide after you contact us.

Return Process

Write to padelinstinto@gmail.com indicating your order number. Or contact us via WhatsApp at +34 684 484 800.

We will send you instructions and the shipping address.

You must include a copy of the order inside the package and clearly indicate "Return".

Return Cost

The cost of return shipping is borne by the customer, except in cases of our error or a defective product.

Refund

Once the returned product has been received and checked, we will proceed to refund the amount paid using the same payment method used for the purchase, within a maximum of 14 calendar days.

The refund will not include the original shipping costs, unless the return is due to our error or a defective product.